General Repair Questions
- How much does it cost to repair a cracked screen? – The price depends on the phone model.
- How long will it take to repair my phone? – Most repairs are completed within the same day, but it can vary depending on complexity. iPhone repairs normally take about 30 minutes, Samsung and Android repairs can take 45 minutes to an hour.
- Do you offer a warranty on repairs? – We offer 90-day warrant on all iPhone repairs, 30 days on Samsung and Android as long as there is no physical damage.
- What happens if you can’t repair my phone? – We have a wide selection of new and used phones, or we can offer data transfer options.
- Do I need an appointment for a repair? – No appointment needed. Walk-ins are welcomed.
Specific Repair Questions
- Can you fix water damage? – It depends on the severity of the damage. Bust most can be fixed with new LCD or water damage restoration.
- Can you replace my phone’s battery? – Yes, we offer battery replacement services for various phone models.
- I can’t hear calls on my phone. Can you fix the speaker? – Yes, we can diagnose and repair speaker or microphone issues.
- My phone won’t charge. Can you fix the charging port? – Yes, a faulty charging port is a common repair and we can fix it.
- I dropped my phone and now some buttons don’t work. Can you fix that? – It depends on the extent of the damage.
Data Recovery Questions
- I lost all my photos! Can you recover them from my broken phone? – Data recovery is possible in some cases, but success rates depend on the type of damage. It’s best to bring the phone in for a diagnostic.
- I forgot my phone’s password. Can you help me reset it? – Yes, we can, but it’s important to know that all data will be lost unless you backed up your information to iCloud or Google cloud.
Additional Tips
- Before going to a repair shop, back up your phone’s data if possible.
- Charge your phone to at least 50%, if possible.
- Inquire about the warranty offered on the parts and labor.
For further information and inquiries, contact Phone 1st Stop in Fort Worth, TX at (817) 921-1882!